Comprehensive: An Undervalued, Yet Important, Business Concept
By Rich Kenney Co-Founder and Vice President, TechSolutions, Inc. When a family member wrecked our SUV, I was just happy everyone was okay. Both drivers were, understandably, a little rattled. We have comprehensive auto insurance coverage. Comprehensive being the keyword. “Comprehensive” means all-embracing, all-inclusive, compendious, complete, global, in-depth, inclusive, omnibus, universal. Because we had comprehensive […]
How MSPs are supporting clients during the COVID-19 pandemic
The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]
Why your SMB needs a business continuity plan (BCP)
Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. What is a BCP? A […]
Remote working: Will it be the new norm?
Flexible work setups have often been the subject of debate — employees want the option to work away from the office at least some of the time, but many businesses value well-founded methods and processes. Will the world’s largest work from home experiment change that? Enforced flexibility A pandemic is one of the most socially, […]
COVID-19’s huge impact on businesses
The coronavirus pandemic is affecting individuals and businesses worldwide. As COVID-19 continues to spread, the private and public sectors are exerting great efforts to cope with present and future challenges. This includes leveraging technology resources. Here are some of the ways the pandemic will impact technology use. Increased reliance on communications technology The need for […]
Top reasons for technology business reviews
Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are worth keeping, you need to perform technology business reviews. A technology business review reveals the strengths and weaknesses of your company’s IT framework. It’s often performed by a third-party […]
BI is not just for the big boys
Most of us don’t normally associate Business Intelligence (BI) with small- or medium-sized businesses (SMBs). The huge investment required to hire data-delving specialists makes us think BI is only for larger organizations. But this is no longer the case. Not only does a growing selection of self-service tools make BI more affordable for SMBs, but […]
Tips and tricks for collecting customer data
Businesses have more access to customer data than ever before, and that trend will likely continue in the future. The insights you get from all that data are valuable. However, a lot of data is unnecessary or possibly even problematic. To ensure your insights are relevant and useful, you must have a well-defined data collection […]
Why dashboards are vital to your business
People are visual creatures, which means we interpret visual data better than written words. That’s why most businesses turn to dashboards as a business intelligence tool to present data in a way that’s easy to understand. Dashboards have become a critical part of the analytics process. Here are some common uses of dashboards across various […]